24-hour armed response to alarm, panic, and duress activations. Every mobile Tactical Response Unit carries a tactical unit, a drone pilot, and a tactical man-trailing K9, so we can act immediately on arrival.
What's included
24/7 receipt of alarm, panic, and duress activations
Immediate dispatch of the nearest Tactical Response Unit
Every mobile unit: tactical unit, drone pilot, and tactical man-trailing K9
Thermal drone overwatch launched on arrival
K9 sweep of the site, and tracking or man trailing of suspects
Safe-word verification and duress handling
Perimeter inspection and scene containment
Lawful apprehension and handover to SAPS
Time-stamped log of every call-out and a written incident report
How it works
An alarm or panic signal reaches the Tactical Operations Center.
A unit is dispatched at once while the TOC calls you or your key holder.
On arrival the drone launches, the K9 sweeps the site, and the team secures the scene.
You receive the outcome immediately and a written report within 24 hours.
Journey management
See how your detail travels with you.
Moving around South Africa or travelling abroad, choose where you are going and how. We will walk you through every stage, from the advance work before you leave to the handover back at your door.
Plan a secure trip
Tell us where you are going.
Send us the destination, dates and number of travellers. We reply with a written threat assessment and a fixed quote, usually within 24 hours.
Advance work two days ahead
Airport to door, every movement
Advanced medical certified CPOs
24/7 Tactical Operations Center
Free download · October 2026
Africa Travel Risk Brief.
Ten pages covering 19 countries, from Nigeria, the DRC, Kenya and Somalia to Ghana, Angola, Tanzania, Egypt and the UAE: current official advice, the main risks, what to expect on arrival, entry rules for South African passports, and eight checks for every trip.
Best suited to
Private homes, private estates, wine estates, and residential estates that need an armed team on call around the clock.
What happens when my alarm or panic button is triggered?
The signal reaches our 24/7 Tactical Operations Center, which dispatches the nearest Tactical Response Unit at once and calls you or your key holder. Calls are verified with your safe word, and duress codes are handled silently.
Who arrives when you respond?
Every mobile Tactical Response Unit carries a tactical unit, a drone pilot and a tactical man-trailing K9. The drone goes up for thermal overwatch, the dog sweeps the site and can trail a suspect from the scene, and the team secures it. That lets us act immediately instead of waiting for backup.
What does the response unit do on site?
The officers inspect the perimeter, secure the scene and report back to the TOC. Where the law allows, suspects are apprehended and handed over to SAPS.
Will I get a record of each call-out?
Yes. Every call-out is time-stamped and logged, and you receive a written incident report within 24 hours.
Three short steps. A senior member of our technical team will contact you to arrange a visit, walk the property with you, and recommend the right layers of protection.
We recruit disciplined, vetted officers who want structure, training, and responsibility. Register your interest below and our HR team will contact you when a position matching your profile opens.
Firearms training
Roles we recruit for
Apply
While you're here
Think you're a good shot?
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Three rounds, five throws a round. Choose your level.
Alarm, CCTV, electric fence, access control or gate problem? Send us the details and one of our own technicians will call you to confirm a time. For an emergency or an active alarm, call the Tactical Operations Center on 073 248 1397.
In short. We collect only what you send us through this website, use it only to deal with your request or application, keep it confidential, and never sell it. Ask us at any time to see, correct or delete it.
1. Who we are
ONE Security Group (Pty) Ltd (registration 2017/322137/07, PSIRA 2751385) is the responsible party for personal information collected through this website, in terms of the Protection of Personal Information Act 4 of 2013 (POPIA).
Addresses: ONE Security Group, R45, Simondium, 7670, South Africa
ONE Security Group, Sandton, Johannesburg, 2196, South Africa Telephone: 073 248 1397 · 083 706 5750
Information Officer: Jarryd Magrath, Chief Executive Officer · ceo@onesecurityafrica.com
2. What we collect and why
Enquiry form
Name, phone number, email address, the service you are interested in and your message. Used to respond to you and, if you ask, to prepare a quotation.
Site assessment
Your contact details, the location, type and size of the property, existing security measures, recent incidents and the people on site. Used to plan and carry out the assessment and to quote. Because this describes how a property is protected, we treat it as confidential security information.
Technical call-outs
Name, contact details, property address, the system and the fault you describe. Used to arrange and carry out the call-out.
Job applications
Name, contact details, the role, years of experience, PSIRA grade and firearm competency. Used to assess your application. If you are shortlisted, we verify your PSIRA registration and run background checks, which may include a criminal record check.
Range leaderboard
The name you enter and your score. These are shown publicly on the leaderboard, so use a first name or nickname if you prefer.
Supplying information is voluntary. If you leave out required fields we may not be able to respond, assess your property or consider your application.
3. Our legal basis
We process your information with your consent, which you give by ticking the box on each form, and where it is needed to take steps towards a contract you have asked about (POPIA section 11). Background and criminal record checks on applicants are done with the applicant's consent and to meet our obligations under the Private Security Industry Regulation Act 56 of 2001 and the Firearms Control Act 60 of 2000 (POPIA sections 26 and 27, and 33 for criminal behaviour).
4. Who we share it with
Only our own staff who need it to deal with your request. We do not sell, rent or trade personal information.
We use service providers (operators) for website hosting, form storage, email, and advertising and website measurement (Google Ads and Google Analytics). They may only process your information on our instructions and must keep it secure (POPIA sections 20 and 21). For recruitment checks, we share applicant details with PSIRA and with accredited background-screening providers. We disclose information to SAPS or other authorities only where the law requires it.
5. Information sent outside South Africa
Some of our hosting and email providers may store data on servers outside South Africa. Where that happens, we only use providers bound by laws or written agreements that give protection substantially similar to POPIA (section 72).
6. How long we keep it
Enquiries that don't lead to a contract
12 months, then deleted.
Site assessments and quotations
For as long as the quotation or any resulting contract runs, and up to 5 years afterwards where tax or other law requires us to keep records.
Unsuccessful job applications
12 months, so we can contact you about future roles, unless you ask us to delete it sooner. Criminal record results are deleted once the check is complete.
Leaderboard entries
Until you ask us to remove them.
7. How we protect it
Access is limited to the staff who need it and is protected by passwords and access controls. We handle site assessment details with the same discipline as client safe words, access codes and key holder lists. If we believe your information has been accessed without authorisation, we will notify you and the Information Regulator as POPIA section 22 requires.
8. Marketing
We will not send you marketing unless you are a client or have asked for it, and every message will tell you how to opt out (POPIA section 69).
9. Cookies and browser storage
We use two Google measurement tools. The Google Ads tag tells us when someone who clicked one of our Google ads goes on to send an enquiry or tap a phone number, so we can see which ads work. Google Analytics tells us, in aggregate, how many people visit, how they found us, which pages and services they look at, and which forms they send, so we can improve the site. Neither tool receives the content of the forms you send us. These tools set Google cookies in your browser for this purpose. We do not allow ad personalisation. You can object at any time: the button below switches the Google Ads and Analytics cookies off on this device and saves that choice in your browser (the saved setting contains no personal information). You can also clear cookies in your browser settings.
10. Your rights
You may ask us, free of charge, to confirm whether we hold personal information about you and to see it, to correct or delete it, to stop using it or object to how we use it, and to withdraw your consent at any time. Withdrawing consent does not affect processing already done. Send your request to the Information Officer above. We will respond within 30 days and may ask you to confirm your identity first.
Requests for records under the Promotion of Access to Information Act 2 of 2000 (PAIA) can be sent to the same address. Our PAIA manual is available on request.
11. Complaints
Please contact our Information Officer first so we can put things right. You also have the right to complain to the Information Regulator of South Africa:
This website is not intended for anyone under 18, and job applicants must be 18 or older. We do not knowingly collect children's information through it.
13. Changes
We will update this notice when our practices change and show the new date at the top.
We use a Google Ads cookie to measure which of our ads bring enquiries, only if you allow it. Your details are only used to respond to you, in line with POPIA. Privacy notice
ONE SECURITY GROUP
